Privacy Policy

Last updated: October 21, 2026

        In short: the downloadable apps (Voltrus SCADA and the MacTools apps) keep your plant data on your own machine. The hosted products (MES, OEE, Broker, Remote, Factory) store the data you put into them. This website and the Voltrus Console collect the few items listed below.
      

What this covers

This page covers voltrus.id, the Voltrus Console at console.voltrus.id, the hosted products, and the software you download from us. For privacy questions, write to the address under Contact.

Downloaded software

Voltrus SCADA runs on your own server or PC. We do not receive its register values, history, dashboards, users or logs. It sends no telemetry and checks for no updates by itself.

The one exception is license activation: the activation command sends your license key and a hardware fingerprint to activate.voltrus.id once and stores the signed file it gets back. Features you set up yourself (webhooks, SSO, an AI provider key) connect only to the services you point them at.

Voltrus Console account

You sign in to the Console with an emailed one-time code, a password, or Google or Microsoft sign-in. We store:

Your email address and, if you set one, a hashed password. We never store the password itself.
Orders, license keys, subscriptions and, for IDR purchases, your prepaid balance and its transactions.
Affiliate details, if you join the affiliate program.
If you use Voltrus Connect: the site profiles and Voltrus Remote sites you save, the teams you share them with, and the apps and devices you signed in from.

The Console keeps you signed in with a signed session cookie. Following an affiliate link (?ref=) sets a cookie that records the referral so the affiliate is credited when you buy.

Hosted products

Voltrus MES, OEE, Broker, Remote and Factory process what you or your team enter or send to them: for example production orders, machine states, operator and user names, MQTT messages, or factory layouts. We use it only to run the service, keep it secure, and help you when you ask for support. You own it, and you can ask us to export or delete it (see the Terms of Service, section 6).

Payments

Card payments go through Polar, which is the merchant of record. Rupiah payments (bank transfer, QRIS) go through our payment gateway. We receive your email and the order details. We never see or store your card number.

Website analytics

voltrus.id uses two analytics tools to count page views and clicks:

One Dollar Stats, which does not use cookies.
RevKlik, our own analytics service. It sets no cookies. It stores a random visitor ID in your browser's local storage and a random session ID in session storage, and records the page, referrer, campaign tags in the URL, device type, browser, operating system, screen size, language and time zone. Like any server, its collector also receives your IP address.

Neither tool runs inside the downloadable apps. When you buy, the campaign tags and your RevKlik visitor and session IDs are attached to the checkout, and the paid order is reported back to RevKlik so we can see which source led to the sale.

Deleting your data

You can delete your Console account yourself in the Console: it asks for a code sent to your email. Your email, password, sessions, Connect profiles, teams and sign-in grants are removed. Orders, licenses, balance records and subscription records stay, without a way to sign in, because accounting and tax rules require us to keep them. Deletion is blocked while you have a running hosted service, an active subscription, or unpaid affiliate commissions; cancel or settle those first.

Your responsibilities

If you deploy our software for clients, you are responsible for securing the server, managing user access, backing up your data, and following the data rules that apply to your client.

Contact

Email [email protected]. We reply within two business days.